Diether

Business Operations Manager | Client Success Manager | Custo

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.56/hour ($1,456.00/month)

Bachelors degree

Last Active

July 8th, 2026 (5 days ago)

Member Since

December 16th, 2022

Profile Description

Hi, I’m Diether Klein—a results-driven Operations Manager and Client Success Manager with 8+ years of experience in operations leadership, customer success, and business support across digital and service-based industries.

I specialize in building efficient systems, leading high-performing teams, and strengthening client relationships to improve retention, satisfaction, and overall business performance.

Here’s how I can help your business:

Client Success Management
I build and maintain strong client relationships by understanding needs, proactively resolving issues, and ensuring consistent service quality that drives retention and long-term partnerships.

Operations Leadership
I lead and optimize teams of virtual assistants and support staff by implementing performance systems, improving workflows, and driving efficiency improvements—achieving up to 95% gains in productivity and service delivery.

Tech & Automation (GoHighLevel Specialist)
I set up and manage GoHighLevel systems, including CRM configuration, workflow automation, and integrations with tools like email, SMS, and other third-party applications to streamline operations and lead generation.

Marketing & Growth Support
I help execute digital marketing strategies across email, SMS, social media, and outreach campaigns to support lead generation, engagement, and business growth.

Customer & Technical Support
I ensure fast, effective resolution of client and customer issues, improving service experience and maintaining smooth operational flow.

Core competencies include:

Operations & Team Management
Client Success & Account Management
Process Optimization & Workflow Automation
Project Management
Digital Marketing & Lead Generation
CRM & Systems Management (GoHighLevel, etc.)

Tools I’ve worked with include ClickUp, Slack, GoHighLevel, Crisp, Zendesk, Jira, Salesforce, Meta Business Suite, and Canva.

If you’re looking for someone who can streamline operations, improve client satisfaction, and support scalable growth through systems and automation, I’d be glad to collaborate.

Let’s connect and see how I can support your business goals.

Other Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

Coaching » Success

Experience: 5 - 10 years

Office and Administration » Team Collaboration

Experience: 5 - 10 years

Marketing » Social Media Management

Experience: 5 - 10 years

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: IQ
Score: 103: DISC
Dominance: 33%
Influence: 37%
Steadiness: 25%
Compliance: 5%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”

Mike Killen

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“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0491
Total Execution Time	0.0505

GET DATA

No GET data exists

MEMORY USAGE

1,614,440 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2423274

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0359 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0015	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2423274' LIMIT 1
0.0042	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2423274'
0.0021	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2423274'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2423274' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '2423274' AND hired > -1`
0.0009	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2423274' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0008	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 2423274 LIMIT 1`
0.0015	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2423274 LIMIT 1`
0.0012	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2423274' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-13',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0010	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0020	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2423274'
0.0036	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0020	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2423274' ORDER BY `jsct`.`rate` DESC
0.0009	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2423274'
0.0007	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0007	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0007	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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csrf_exclude_uris	Array ( )
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.20
HTTP_DNT

Diether

Business Operations Manager | Client Success Manager | Custo

Overview

Profile Description

Top Skills

Professional Services » Management Services » Customer Support Management

Office and Administration » Operation Management

Office and Administration » Client Relationship Management

Other Skills

Professional Services » Management Services » Bpo Operations Management

Coaching » Success

Office and Administration » Team Collaboration

Marketing » Social Media Management

Basic Information