Current Employment Status:
Hired Part Time on May 19, 2026

Charise

General Virtual Assistant and Customer Support

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (6 hours/day)

at $7.55/hour ($1,092.00/month)

Bachelors degree

Last Active

August 5th, 2026 (11 days ago)

Member Since

November 18th, 2015

Profile Description

Hi! I’m Cha, a Customer Operations & Escalation Specialist with 10 years of experience helping businesses reduce client churn, streamline workflows, and improve team efficiency.

I specialize in:

Escalation Management: Solving recurring client issues before they become major problems

Process Optimization & SOP Creation: Implementing clear workflows that save time and increase productivity

Team Training & Coaching: Mentoring staff to deliver consistent, high-quality client service

Administrative Support & Paperwork: Passionate about handling documentation, reports, and scheduling efficiently

Excel & Scheduling: Well-versed in Excel for tracking, reporting, and creating effective schedules

I help businesses turn frustrated clients into loyal customers, while making operations smoother, organized, and more efficient. My approach is results-driven, practical, and focused on measurable outcomes.

Why hire me:

10 years of hands-on experience in customer operations, administrative support, and team coaching

Strong attention to detail, highly organized, and passionate about paperwork

Ability to create clear, actionable processes, schedules, and Excel solutions that reduce errors and save time

Let’s work together to improve client satisfaction, reduce escalations, streamline operations, and boost your team’s efficiency.

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: LAS PIÑAS CITY, METRO MANILA, FOURTH DISTRICT

Tests Taken: IQ
Score: 117: DISC
Dominance: 27%
Influence: 12%
Steadiness: 40%
Compliance: 21%: English
B1(Intermediate)

Government ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0294
Total Execution Time	0.0307

GET DATA

No GET data exists

MEMORY USAGE

1,623,864 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/237143

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0197 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0011	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '237143' LIMIT 1
0.0045	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '237143'
0.0011	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '237143'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '237143' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '237143' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '237143' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 237143 LIMIT 1`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '237143' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-15',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0015	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '237143'
0.0032	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0014	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '237143' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '237143'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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HTTP_CONNECTION	Upgrade
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SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
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SCRIPT_NAME	/index.php
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HTTP_HOST
REMOTE_HOST
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SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.122
HTTP_DNT

Charise

General Virtual Assistant and Customer Support

Overview

Profile Description

Top Skills

Professional Services » Management Services » Customer Support Management

Office and Administration

Office and Administration » Microsoft Excel

Other Skills

Coaching

Office and Administration » Microsoft Power Point

Office and Administration » Microsoft Word

Basic Information