Maria

General VA |Amazon Store Manager | E-Commerce Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (9 days ago)

Member Since

October 19th, 2022

Profile Description

Hi, I’m Maria Lee Dichos a results-driven Virtual Assistant with 5+ years of hands-on experience managing e-commerce operations, Amazon storefronts, logistics workflows, and multi-channel customer support for global brands. I don't just execute tasks. I anticipate problems, analyze patterns, and help businesses run smoother.

I'm a versatile Virtual Assistant with deep expertise in e-commerce operations, logistics coordination, and general business support. I've managed full Amazon storefronts, handled multi-channel customer service, processed fulfillment workflows, and supported executives across time zones, while keeping accuracy and responsiveness at the forefront.

Whether you need someone to manage your Amazon Seller Central, coordinate returns and undelivered shipments, lead-generate prospects, schedule and organize, or ensure your customers feel genuinely heard. I bring both the technical know-how and the people skills to make it happen. I don't just complete tasks; I anticipate problems before they grow.

Core Services:
Amazon Store Management
E-Commerce Operations
Logistics & Shipment Tracking
Lead Generation
Customer Service (L2)
Order Fulfillment
Social Media Management
Executive Support
CRM Management

Core Skills & Expertise:
*Customer Service Support
–(Airbnb) Handled complex, escalated cases, financial disputes, safety concerns, and policy exceptions for Airbnb guests and hosts. Final-decision mediator with empathy, analytical thinking, and strict policy adherence under time pressure.
*Virtual Assistance
– calendar management, email handling, data entry, and administrative support
*Amazon Management
– product listing, inventory monitoring, order fulfillment, and account health maintenance

*E-Commerce & Logistics Analyst, VA
-Managed undelivered shipments and carrier claims, coordinated return-to-sender processes with fulfillment teams, analyzed shipment data to identify recurring loss patterns, and provided multi-channel customer support (email, chat, phone). Maintained product listings for compliance and brand alignment.

*E-Commerce Virtual Assistant
-Oversaw the complete order lifecycle, fulfillment, shipping coordination, and post-purchase support. Maintained CRM records, generated performance reports, coordinated with finance for invoicing and warranty claims, and managed FAQs and remote support scheduling for a global printing solutions brand.

*Lead Generation Specialist
- Executed multi-channel outreach campaigns (email, social media, beauty forums), managed CRM pipelines, tracked conversion rates, and generated leads for lash certification courses, bridging marketing, sales, and customer engagement.

What I Offer:
Clear, professional, and brand-aligned communication
Strong problem-solving and troubleshooting skills
Ability to manage multiple priorities with precision and efficiency
A proactive, detail-oriented approach that ensures tasks are completed on time and to the highest standard

I am passionate about supporting businesses in achieving growth and efficiency. Whether it’s managing day-to-day operations, improving customer experience, or overseeing e-commerce projects, I ensure every task contributes to your success.

Let’s work together to take your business to the next level.

Top Skills

E-Commerce » Amazon » Seller Page Management

Experience: 6 months - 1 year

E-Commerce » Amazon » Seller Central

Experience: 6 months - 1 year

Virtual Assistant

Experience: 2 - 5 years

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

Execute outreach campaigns through email, social media, and beauty forums. Manage engagements

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

Design » 3D Design » 3D autocad

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 119: DISC
Dominance: 36
Influence: 7
Steadiness: 24
Compliance: 33: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0554
Total Execution Time	0.0568

GET DATA

No GET data exists

MEMORY USAGE

1,659,392 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2350985

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0395 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0021	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2350985' LIMIT 1
0.0053	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2350985'
0.0020	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2350985'
0.0009	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2350985' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '2350985' AND hired > -1`
0.0014	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2350985' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0012	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2350985' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-12',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0008	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0016	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2350985'
0.0031	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0029	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2350985' ORDER BY `jsct`.`rate` DESC
0.0010	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2350985'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0009	`select * from teasers`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/2350985
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.20
HTTP_DNT