Christine

Customer Service Professional/Associate

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Overview

Looking for full-time work (8 hours/day)

at $3.70/hour ($727.26/month)

Bachelors degree

Last Active

September 4th, 2026 (7 days ago)

Member Since

September 23rd, 2022

Profile Description

A seasoned Customer Service and Administrative Support professional with over 15 years of combined experience across the BPO industry, Real Estate, and government service. I bring 12 years of expertise in call center operations, providing exceptional phone support as a Customer Service and Technical Support Representative. I’ve handled inquiries, troubleshooting, escalations, and upselling with confidence and empathy, including high-level support as a Customer Care Specialist and Helpdesk representative managing supervisor calls and cases forwarded to corporate.
In addition to my customer service background, I have 15 years of administrative support experience in both private and public sectors. My responsibilities have included managing schedules and appointments, records and archives, sales documentation, financial reporting, payroll processing, vendor communications, and invoice tracking. This diverse background has provided me with a well-rounded understanding of all aspects of administrative operations.
With 10 years of experience specifically in the Real Estate industry and 7 years supporting Real Estate software in a BPO setting, I have developed deep knowledge in property management support, CRM systems, marketing activities, leasing coordination, and maintenance work order management. I’ve conducted sales calls, presented projects to prospective clients, and followed through with vendors and technicians to ensure timely service delivery.
I am known for my commitment to customer service excellence, strong administrative capabilities, property management expertise, and proficiency in communication, leadership, and collaboration across phone, email, and chat ch ---------- els. My diverse skill set and dedication to service have consistently contributed to organizational growth and client satisfaction.

Top Skills

Real Estate

Experience: 10+ years

I have 7 years of specialized phone support experience with a BPO real estate software company focused on property management. My responsibilities included are assisting with leasing inquiries for rental properties, creating and dispatching work orders for maintenance, and coordinating with technicians and vendors for timely follow-ups. This experience has made me highly familiar with the U.S. real estate rental market and the day-to-day tasks involved in apartment locating and tenant support. I also worked with real estate development companies for a total of seven years as a Property Compliance Officer and Junior Sales Documentation Officer. My responsibilities included processing home loans for both property purchases and refinancing through banks, government programs, and in-house financing. We guided clients through the entire home-buying process, from pre-approval to closing, ensuring a smooth and informed experience. I'm proficient using property management software like Buildium, Entrata, PropertyWare, Realpage, Yardi, MRI, Resman, Onesite and Zillow.

Customer Support » Phone Support

Experience: 10+ years

I bring 12 years of BPO experience in Call Center Operations, with a strong background in both Customer Service and Technical Support. Over the years, I’ve developed expertise in handling high-volume phone support, addressing inquiries, resolving customer concerns, troubleshooting, and upselling. I’ve also taken on roles as a Customer Care Specialist and Helpdesk representative, managing escalations, supervisor calls, and case coordination with Corporate Offices.

Office and Administration » Administrative Support

Experience: 10+ years

Experienced Administrative Professional with over 15 years of expertise in the Real Estate industry and government service. Skilled in managing end-to-end administrative operations, including scheduling meetings, records and document management, sales support, financial reporting, invoice tracking, payroll processing, and vendor coordination. Known for supporting cross-functional teams, streamlining office processes, and maintaining accuracy in high-volume environments. My career across both private and public sectors has equipped me with a well-rounded understanding of administrative functions and the ability to adapt to diverse organizational needs.

Other Skills

Basic Information

Age: 51

Gender: Female

Website: Sign Up with Pro Account to View

Address: Talisay City, Cebu

Tests Taken: IQ
Score: 123: DISC
Dominance: 15
Influence: 25
Steadiness: 37
Compliance: 23: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

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Controller Execution Time ( Jobseekers / Info )	0.0331
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jobseekers/info/2299134

CLASS/METHOD

jobseekers/info

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