Results-driven customer service and operations professional with 11+ years of experience across banking, customer experience, marketing fulfillment, and team leadership. Experienced in handling customer concerns, resolving complex issues, coordinating with internal and external stakeholders, monitoring operational performance, and supporting teams in achieving business objectives.
Known for being adaptable, detail-oriented, self-directed, and solution-focused, with the ability to manage multiple priorities while maintaining quality service. Strong background in customer communication, issue resolution, performance monitoring, vendor coordination, and operational support.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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