Current Employment Status:
Hired Part Time on Sep 27, 2018
Hired Full Time on Aug 8, 2023
Hired Full Time on May 12, 2026
* 100% full-time OnlineJobs Freelancer
I've been in the industry for over 12 years.
I have managed my team of VA & Telemarketers.
I've worked for both US, UK, and AU clients as a VA doing various tasks including Social Media Management, administrative support, inbound and outbound campaigns (Telemarketing, Lead Generation, Live Transfers, and Appointment Setting) like in the Real Estate industry, Car Insurance/Sales, Solar, Credit Repair, Merchant Cash Advance, Medicare, and Minutes.
Social Media Marketing and Sales
DONE FOR YOU - LinkedIn Lead Generation for Businesses or a Career/Executive Coach. Increase their bottom line by generating appointments for their business on their ideal clients & close more sales.
I AM:
Excellent in both Written and Spoken English, Have Rapid adaptability to Solve new Problems, Flexible, can work under pressure and with Minimal Supervision, am a professional, Competent, Fast Learner, Proactive, Self- Motivated, Resourceful, and know how to Prioritize and Meet Deadlines to Whatever Tasks are given. I also take criticism as an opportunity to improve my work and to be a better person.
GOALS:
* To fulfill my client's goal.
* To provide quality service to clients.
* To deliver quality results on time.
* To build a strong & professional relationship with clients.
I AM INTO:
VA
Social Media Account Management - LinkedIn Lead Generation
Telemarketing (Cold Calling, Lead Generation, Appointment Setting, ISA)
Customer Service
Web Research
Contact &
Admin Support
Microsoft Office (Excel, Word)
Google Spreadsheet
Google Docs
Google Search
Research
Updating Tasks, Reports
Adding products
Order Processing
Adding Accounts & Contacts
Enroll and Cancel Subscriptions
- Troubleshoot Technical Issues (reset passwords; collect feedback, activate phones, tablets, home phones, and mobile hotspots; blocking stolen phones and unblocking, changing phone numbers, and bringing over existing phone numbers and phones, tablets from another service provider to the company)
Process Refunds
- Create Tickets (CC billing disputes, shipment tracking, order processing, delayed, damaged, and orders that weren't received, blocking stolen phones and unblocking changing phone numbers, and bringing over existing phone numbers and phones, tablets from another service provider to the company).
TOOLS USED: Not Limited to VOIP/DIALER/CRM/Etc.
AI Softwares
Google Workspace
Outlook
Team Viewer
Ring Central
Avaya1 X
Vicidial
Mojo
Five9
Zendesk
WebCSR
TAS
Jobber
X-LITE
SALES DIALER
Eyebeam
Vulcan7
Google Hangouts
Google Voice
Trello
Podio
Espresso Agent
Zoom
Wufoo
LinkedIn Sales Navigator
Asana
ZoomInfo
Zoho
Slack
ClickUp
Dripify
Loom
Vimeo
Canva
I am seeking a much broader opportunity, wherein my knowledge and skills will be utilized.
I look forward to working with you as I'm still want to LEARN a lot more as I progress to acquire more knowledge and skills.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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