Lloyd

Remote Virtual Assistant & Operations Support Specialist | Data Management, Proc

80 ID PROOF
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.63/hour ($909.09/month)

Bachelors degree

Last Active

October 3rd, 2026 (4 days ago)

Member Since

September 4th, 2022

Profile Description

I am a results-driven Operations Specialist, Account Officer, and General Virtual Assistant with extensive experience in client account management, administrative support, compliance, and end-to-end customer service. Over the years, I have successfully partnered with international and corporate clients to manage complex operations, oversee logistics, optimize workflows, and maintain exceptional client relationships.

Whether you need help managing daily administrative tasks, coordinating with stakeholders, handling logistics, or organizing systems, I bring strong problem-solving skills, accountability, and clear communication to every project.

Key Capabilities & Core Strengths
Virtual Assistance & Administrative Support: Calendar & email management, document preparation, task mapping, scheduling, and general admin workflows.

Account Management & Client Coordination: Serving as a primary point of contact for key corporate partners, conducting orientations, presenting utilization and performance reports, and facilitating contract endorsements.

Operations & Logistics Support: Managing shipping logistics, vendor communications, customs documentation, inventory compliance, and warehouse/order tracking.

Customer Service & Client Retention: Multi-channel support (email, tickets, tools), resolving complex client issues, managing bookings/reservations, and maintaining high CSAT scores.

E-Commerce & Industry Tools: Experienced with CRM systems, property management/real estate portals, Google Workspace, MS Office, NetSuite, and AI tools (ChatGPT, Gemini).

Professional Background Snapshot
Account Officer | Intellicare Health Care Company

Managed corporate HR accounts, handled end-to-end client inquiries, conducted employee orientations, and prepared strategic performance/utilization reports for account renewals.

Operation Support Specialist (Admin Support) | Cloudstaff Inc.

Coordinated US market shipping logistics, guided international clients through complex customs compliance, resolved supply chain discrepancies, and bridged client goals with operational execution.

Customer Service Representative & SME / Flight Operations | Airline & Hospitality Industry

Handled high-volume bookings, compliance, vendor management, team coaching, and front-line problem resolution under strict international standards.

Why Work With Me?
Proactive & Reliable: I take full ownership of tasks to ensure deadline accuracy and seamless execution.

Adaptable: Quick to master internal systems, CRMs, software tools, and customized business SOPs.

Strong Communicator: Clear, prompt, and professional communication with clients, vendors, and tea ---------- mbers.

Top Skills

I do have experience with customer service, chat support, email management and back office.

I have my 3 years experience as customer service representative in Airline company here in the Philippines.

Experience: 1 - 2 years

I do have experience with both International and Local Airlines based in the Philippines and USA.

Other Skills

Experience: Less than 6 months

I do have a background with Task Map in Real Estate Management.

Experience: 6 months - 1 year

I have hands-on experience using CRM tools in real estate in Australia.

Basic Information

Age
28
Gender
Male
Website
Sign Up with Pro Account to View
Address
Imus, Cavite
Tests Taken
IQ
Score:  102
Government ID
Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

  BENCHMARKS  
Loading Time: Base Classes  0.0011
Controller Execution Time ( Jobseekers / Info )  0.0310
Total Execution Time  0.0328
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,618,896 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/info/2265579
  CLASS/METHOD  
jobseekers/info
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 29 (0.0204 seconds)  (Show)
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)