I help businesses support customers, manage bookings, follow up with leads, and keep daily operations organized. I bring 5 years of experience across customer service, travel and reservations, sales, and remote virtual assistance.
I can handle guest and customer communication, reservations, booking changes, cancellations, refunds, special requests, CRM updates, lead and customer follow-ups, scheduling, calendar management, reporting, and administrative support. My background includes supporting Expedia travelers across flights, hotels, car rentals, and activities, plus airline passenger support with EVA Airways.
I’m comfortable working through phone, chat, and inbound and outbound calls, including coordinating with customers, clients, and service providers when requests require follow-up.
My tools include Amadeus GDS, Farelogix, CreatorHero CRM, Infloww, Google Workspace, Microsoft Office, Outlook, Notion, Slack, Zoom, Microsoft Teams, Canva, CapCut, ChatGPT, and Gemini. I’m also comfortable learning new CRM, property management, reservation, and business systems based on the company’s workflow.
I’m based in the Philippines and available for full-time, long-term remote work across US EST/PST, UK GMT, AU AEST, and European schedules, including night shifts.
I communicate clearly, keep records accurate, follow up consistently, and take ownership of my work from start to completion.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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