Rauren

Customer Support Specialist | Travel & Booking Operations | Administrative & Sal

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.58/hour ($1,090.91/month)

Bachelor's degree

Last Active

September 26th, 2026 (4 days ago)

Member Since

August 29th, 2022

Profile Description

I help businesses support customers, manage bookings, follow up with leads, and keep daily operations organized. I bring 5 years of experience across customer service, travel and reservations, sales, and remote virtual assistance.

I can handle guest and customer communication, reservations, booking changes, cancellations, refunds, special requests, CRM updates, lead and customer follow-ups, scheduling, calendar management, reporting, and administrative support. My background includes supporting Expedia travelers across flights, hotels, car rentals, and activities, plus airline passenger support with EVA Airways.

I’m comfortable working through phone, chat, and inbound and outbound calls, including coordinating with customers, clients, and service providers when requests require follow-up.

My tools include Amadeus GDS, Farelogix, CreatorHero CRM, Infloww, Google Workspace, Microsoft Office, Outlook, Notion, Slack, Zoom, Microsoft Teams, Canva, CapCut, ChatGPT, and Gemini. I’m also comfortable learning new CRM, property management, reservation, and business systems based on the company’s workflow.

I’m based in the Philippines and available for full-time, long-term remote work across US EST/PST, UK GMT, AU AEST, and European schedules, including night shifts.

I communicate clearly, keep records accurate, follow up consistently, and take ownership of my work from start to completion.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
26
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  129
DISC
Dominance: 36%
Influence: 27%
Steadiness: 21%
Compliance: 16%
English
C1(Advanced)
Government ID
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“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

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“I'm working with a very very talented person.”

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