Social Media Manager | Sales Operations | Order Management | Sales Support
Hi, I'm
What I can Help You With:
Administrative support
Inbox &
Calendar management
Appointment scheduling
Data entry & verification
Lead generation & lead qualification
Lead nurturing & follow-up
Invoicing & payment processing
Customer account management
Process documentation & SOP creation
Customer retention strategies
Refund & returns processing
Monitor daily sales performance
Customer service (phone,
Restaurant operations management
Track inventory, pricing, and revenue
Call handling (inbound/outbound)
Plan and schedule daily/weekly content
Social media management
Develop social media strategy
Community engagement & modetaion
Social media performance metrics
Order processing & order fulfillment
Order tracking
New client onboarding
CRM & database management
After-sales support
Sales reporting
Product listing
Logistics coordination
Manage and update product listings
Market research & trends and best practices
Video editing (Reels, YouTube Shorts, short-form videos)
Graphic design (newsletter, ad creative, poster, brochure, infographic)
Digital marketing
Analyze performance data to identify trends and suggest improvements
Develop and manage
Execute Standard Operating Procedures (SOPs)
Why work with me:
Creative, reliable, and self-driven
Engage with customers with professionalism, efficiency, and sensitivity
Understanding of social media trends, viral formats
Able to work independently and meet deadlines
With copywriting skills for captions and marketing materials
Detail-oriented and able to handle repetitive tasks
Thinks ahead, identifies opportunities for improvement, and help optimize results
Exceptional written and verbal communication
Tools/Programs I'm Proficient At:
Zendesk, Notion, Click Up, Hubspot, Trello, Slack,
Canva, ElevenLabs, Boolean Search, Built In, Buffer, Metricool, Copilot, Wisestamp, Mailchimp, Active Campaign, Strikingly, and more
Invite me for an interview!
You need someone reliable, trusthworthy, and experienced in managing day-to-dayadmin, & sales operations -- that is me. I understand you're reviewing plenty of applications while reading this so take your time & come back to me for a chat soon.
Office and Administration, Calendar Management, Personal Assistant, Executive Assistance, Social Media Management, English, English Proficiency, Community Moderation, Content Creation, Social Media Content Creation, Lead Generation, Performance Marketing, Virtual Assistant, Administrative Support, Admin & Data Processing, Lead Verification, Order Processing, Order Fulfillment, Google Sheets, Customer Support Management, Ecommerce, Sales Management, Business Analysis, Operation Management, CRM, Customer Support, Community Moderation, Social Media Engagement, Trend Monitoring, Social Media Video Editingm, Social Media Marketing
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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Judy Bass
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