Experienced Property Management Professional with extensive expertise in residential leasing, property management, resident relations, lease renewals, compliance, maintenance coordination, and financial operations across the United States real estate industry. Skilled in managing the complete resident lifecycle—from marketing vacancies and screening applicants to lease execution, renewals, maintenance coordination, move-outs, and owner communication. Proficient in multiple property management platforms including AppFolio, Entrata, Buildium, Propertyware, ActiveBuilding, WelcomeHome, Fortress, ZipForm, Bright MLS, RentSpree, and Zillow.
Professional Experience:
Property Manager
-Manage residential properties throughout Maryland and Philadelphia
-Coordinate leasing activities from marketing through move-in.
-Oversee maintenance operations by coordinating with vendors, contractors, owners, and residents.
-Handle lease renewals, notices, resident concerns, and move-out processes.
-Prepare owner and resident correspondence and ensure timely follow-up.
-Monitor property compliance, work order completion, and occupancy.
-Coordinate with accounting, leasing, maintenance, and ownership teams to ensure efficient property operations.
-Screened applicants using RentSpree.
-Submit Section 8 applications
-Handle recertification and rent increase requests for Section 8 tenants
Renewal Specialist
-Manage lease renewal offers for apartment communities across multiple U.S. markets.
-Communicate with residents regarding lease renewal options and deadlines.
-Negotiate renewal pricing with Revenue Management teams to improve lease retention.
-Generate and process lease renewal agreements through Entrata.
-Coordinate renter's insurance compliance and assist residents with insurance-related requirements.
-Work closely with Community Managers to resolve resident concerns and ensure a positive renewal experience.
-Process resident move-outs and maintain accurate resident records.
-Coordinate with Housing for Section 8 tenants' recertification and rent increase requests
Property Management Software
* AppFolio
* Entrata
* Buildium
* Propertyware
* ActiveBuilding
* WelcomeHome
* Fortress
* ZipForm
* RentSpree
* Bright MLS
* Zillow
* Affordable Housing Platforms
*Asana
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