My interest has always been centered on understanding people, solving complex problems, and adapting to new technologies. Studying Psychology gave me a strong foundation in human behavior, critical thinking, and communication, while my experience in content moderation strengthened my ability to make thoughtful decisions, apply policies consistently, and work effectively in digital environments.
As technology continues to evolve, I have become increasingly interested in the role of artificial intelligence and its impact on the way people work, communicate, and interact with information. Earning my Google AI Fundamentals certification reflects my commitment to understanding this rapidly changing field, while my Human Resources certification has broadened my perspective on people, organizations, and workplace development.
Rather than limiting myself to a single function or industry, I am focused on building a career where analytical thinking, technology, and human insight come together. I enjoy learning, embracing new challenges, and continuously developing skills that enable me to contribute to innovative teams and meaningful work.
I am always open to connecting with professionals who are passionate about technology, AI, digital innovation, and the future of work.
Experience: 6 months - 1 year
Reviewed and moderated an average of 1,800 content items per 6-hour shift, maintaining 100?curacy through sound judgment and careful policy interpretation.
Experience: Less than 6 months
• Resolved customer inquiries by analyzing account information, identifying appropriate solutions, and following established company policies. • Maintained accurate documentation of customer interactions and account updates using internal systems. • Demonstrated strong communication, active listening, and problem-solving skills while meeting productivity and quality standards. • Handled confidential customer information with accuracy and professionalism.
Experience: 6 months - 1 year
Google AI - Certification https://coursera.org/verify/professional-cert/PURC4J4ZG281
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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