Richelle

Business Support Analyst

Verified

mark as hired

Overview

Looking for part-time work (5 hours/day)

at $6.64/hour ($800.00/month)

Bachelors degree

Last Active

August 8th, 2026 (11 days ago)

Member Since

March 25th, 2022

Profile Description

I have been with GSSC QBE Philippines for 8 years. I was a claims officer (Travel and Medical) for 5 years before I joined my current position as a Business Support Analyst. As a claims officer my expertise will be on claims assessment, lodgement and settlements of claims. I handle Hong Kong and Singapore policies for this role. Being a claims officer enhanced my attention to details skills and multi tasking skills where I handled BAU and other adhoc task assigned while meeting SLA. I also handle email support for insured / customers complaints regarding the assessment result of their claims and requesting additional documents for their claims.

Currently, I am a Business Support Analyst providing support to our UK counterpart and policy admin team. I provide support in creating and mapping codes for the policy as well as maintaining the correct bank details of the customers in core systems like Oracle / Fusion, Claims Management System (CMS) and Genius. My role also covers requesting documents from brokers and setting up broker details on Master Data Management tool and Salesforce.

Before joining QBE, I was a medical claims officer at Accenture Inc. for 4 years. The role also involves claims assessment and eligibility checking and policy coverage before proceeding in paying the claim.

I am flexible in handling multiple task and can work with minimum supervision given that I am aware of my specific responsibilities for the position. With my experience as as a claims officer I am confident that I can deliver good quality of work assigned to me.

Other Skills

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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“We're super thrilled to have found her!”

- Laurie Stephens

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0281
Total Execution Time	0.0293

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jobseekers/info/2012304

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jobseekers/info

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Richelle

Business Support Analyst

Overview

Profile Description

Top Skills

Customer Support » Email Support

Office and Administration » Admin Data Processing

Accounting » Claims Processing

Other Skills

Basic Information