I support busy business owners and teams with reliable Virtual Assistant services, focusing on customer support, lead generation, CRM management, and administrative tasks.
I’ve handled high-volume calls and outreach daily, including up to 100+ calls per shift in healthcare and 500+ outbound sales calls in a day, while keeping records accurate and organized. I manage CRM systems like Salesforce by tracking leads, updating pipelines, and making sure no opportunities are missed. I also do lead research using tools like ZoomInfo to help businesses connect with the right prospects.
I’m also tech-savvy and confident in using AI tools like ChatGPT and Claude to improve efficiency, streamline tasks, and support daily operations.
In addition, I manage bookings and guest communication using Airbnb, handling inquiries, reservations, and scheduling while making sure everything runs smoothly and guests have a great experience.
I work with the following tools: Salesforce, ZoomInfo, Airbnb, Google Workspace, Gmail, Google Calendar, Zoom, Canva, ChatGPT, Claude, and other admin and communication platforms.
I am available for full-time work and can adjust to US or UK time zones. I’m open to long-term opportunities where I can support daily operations and be a reliable part of your team.
I value clear communication, organization, and consistency. I make sure tasks are done properly, systems stay organized, and nothing important gets overlooked.
Experience: 6 months - 1 year
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