Tricia

Virtual Assistant (Banking & Administrative Support)

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Overview

Looking for any work (6 hours/day)

at $8.30/hour ($1,200.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (7 days ago)

Member Since

February 23rd, 2022

Profile Description

BDO Network Bank – Service Officer
October 2025 - Present
- Managed daily branch operations while ensuring accuracy and compliance with company procedures.
- Reviewed customer documents and verified information to support account onboarding and
transaction processing.
- Handled customer inquiries and resolved issues promptly through phone, email, and in-person
communication.
- Maintained accurate records and processed time-sensitive transactions with strong attention to detail.
- Coordinated with internal teams to ensure efficient service delivery and operational compliance.

Rizal Commercial Banking Corporation – Service Officer
May 2018 - September 2025
- Reviewed and approved customer transactions and account applications while maintaining data
accuracy.
- Managed high-volume administrative tasks and documentation in a fast-paced environment.
- Assisted customers with inquiries and problem resolution, ensuring a positive client experience.
- Coordinated with different departments to support smooth daily operations.
- Maintained compliance with company policies and regulatory requirements.

Rizal Commercial Banking Corporation – Reserve Officer
- Provided operational support across multiple roles and departments as needed.
- Assisted with audits, record reviews, and compliance checks.
- Performed administrative and documentation tasks while ensuring accuracy and timeliness.
- Adapted quickly to changing priorities and workload demands.

Rizal Commerial Banking Corporation – Service Associate
- Processed customer transactions and account-related requests accurately and efficiently.
- Verified documentation and maintained organized records.
- Assisted customers with inquiries and provided quality service.
- Supported daily branch operations while managing multiple tasks and deadlines.

Bank of the Philippine Islands - Customer Service Associate
January 2014 - February 2015
- Processed customer transactions accurately and efficiently while maintaining compliance with
company procedures.
- Assisted customers with inquiries and service requests, providing timely and professional support.
- Maintained accurate transaction records and ensured proper documentation.
- Promoted bank products and services based on customer needs and branch objectives.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
35
Gender
Female
Website
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Address
San Juan, La Union
Tests Taken
IQ
Score:  98
English
C2(Advanced/Mastery)
Government ID
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