John

Experienced Customer Service Manager |Data Systems Manager

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $19.10/hour ($3,636.35/month)

Bachelors degree

Last Active

April 25th, 2026 (7 days ago)

Member Since

February 3rd, 2022

Profile Description

Welcome to my LinkedIn profile! With over 15 years of enriching experience, I have honed my skills across various industries and geographies, cultivating expertise in customer support, Ecommerce, and data analysis. My journey has equipped me with an extensive toolkit of skills and capabilities that enable me to deliver exceptional results.
???? Global Customer Support Expertise: Throughout my career, I have navigated the complexities of customer support in diverse geographies. My proficiency spans industries including Telecommunication, Banking, Software, and E-Commerce, allowing me to adapt seamlessly to the unique needs of each sector.
???? Multi-channel Support Mastery: I am well-versed in providing support through diverse channels – chat, phone, and email. My ability to connect with customers through these mediums ensures consistent and effective assistance, enhancing customer satisfaction.
???? People Leadership and Coaching: My passion for people development shines through my coaching and leadership skills. I take pride in nurturing teams to their full potential, fostering a collaborative environment that drives success.
????? Ecommerce Enthusiast: With over a year of dedicated experience in Ecommerce, I've managed the intricacies of customer support for online businesses. From social media customer service to 3PL coordination and workflow management, I've utilized tools such as Help Scout, Pipeline, WooCommerce, Shopify, Slack, and Google Enterprise to streamline operations.
???? Data Analyst and Scientist: I possess a deep understanding of various data structures and excel in the realm of data analysis. My SQL proficiency empowers me to extract meaningful insights, while my expertise in Zapier integration and automation adds efficiency to processes.
Whether I'm orchestrating seamless customer experiences or delving into data to uncover hidden opportunities, my passion for excellence drives me forward. I'm excited to connect with fellow professionals, share insights, and explore collaborative possibilities.
Let's connect and explore how we can synergize our expertise for mutual growth!

Top Skills

Professional Services » Management Services » E-Commerce Management

Experience: 2 - 5 years

Professional Services » Management Services » Call Center Operations Management

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Project Management » Workflow

Experience: 5 - 10 years

Office and Administration » Data Analytics

Experience: 5 - 10 years

Cloud Services » IBM Cloud » Integration

Experience: 2 - 5 years

Marketing » Social Media Management » Social Media Marketing

Experience: 1 - 2 years

Marketing » CRM

Experience: 1 - 2 years

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Google Sheets

Experience: 2 - 5 years

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address: Pasig, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0299
Total Execution Time	0.0312

GET DATA

No GET data exists

MEMORY USAGE

1,622,992 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1904002

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0184 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1904002' LIMIT 1
0.0036	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1904002'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1904002'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1904002' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '1904002' AND hired > -1`
0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1904002' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 1904002 LIMIT 1`
0.0014	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 1904002 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1904002' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-01',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0013	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1904002'
0.0024	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0010	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1904002' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1904002'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/1904002
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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HTTP_CONNECTION	Upgrade
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