Hi! I’m Symon, a Sales and E-Commerce Specialist dedicated to helping businesses grow and streamline their day-to-day operations.
Over the past few years, my career has evolved from hands-on e-commerce tasks like product research and Shopify management into leading full e-commerce and sales pipelines. Most recently, as Head of Sales & E-Commerce Operations for a UK-based brand, I managed the entire customer journey, handling high-value client inquiries, generating quotes and invoices, coordinating with international suppliers, and managing warehouse stock levels.
Whether you need someone to oversee customer conversion, optimize your Shopify store, or run back-end operations smoothly, I bring a reliable, data-driven, and end-to-end approach to every project.
WHAT I BRING TO YOUR TEAM
Sales & Client Relationship Management: I handle everything from initial customer inquiries to closing sales, managing leads in Salesforce/ClickUp, and issuing quotes/invoices via QuickBooks.
E-Commerce & Supply Chain Operations: Experienced in Shopify administration, international supplier coordination, inventory tracking, and fulfillment workflows.
SEO & Digital Marketing: Skilled in keyword research, backlink outreach campaigns, WordPress content optimization, and performance tracking using Google Analytics, Ahrefs, and Google Search Console.
Product Sourcing & Analysis: Strong background in Amazon and e-commerce product sourcing using Keepa, RevSeller, and Tactical Arbitrage.
MY CAREER JOURNEY
Head of Sales / E-Commerce Operations | UK Pilates Reformers | 2024 – 2026
- Led end-to-end sales processes from client inquiry to final order confirmation, maintaining
high conversion rates.
- Served as the primary client contact for inquiries, custom quotations, and post-sale support.
- Coordinated with international suppliers in Spain and local warehouse teams to ensure seamless stock availability and fulfillment.
- Managed draft orders, invoices, and sales tracking using Shopify, QuickBooks, Salesforce, and ClickUp.
Digital Marketing Specialist | House of Beauty | 2024
- Developed SEO-driven content and executed outreach campaigns to build high-quality backlink partnerships.
- Authored WordPress articles optimized for target keywords and monitored organic performance through Google Analytics.
- Organized CRM datasets to track marketing leads and evaluate campaign performance.
Shopify Content Manager & Admin Assistant | Better Home Living | 2023 – 2024
- Built and optimized product pages on Shopify, ensuring compelling copy, high-quality media,
and smooth layouts.
- Conducted product and supplier research to expand store offerings.
- Monitored technical site health and indexing using Ahrefs, Google Search Console, and Google Merchant Center.
Amazon Product Researcher & Admin Assistant | Liberty Prep Center | 2022 – 2023
- Evaluated product metrics (ROI, competition, sales velocity) to source profitable items using Keepa, RevSeller, and Tactical Arbitrage.
- Created organized lead lists in Google Sheets and managed supplier purchase orders.
Experience: 2 - 5 years
Involves managing the end-to-end sales process, enquiries, follow-ups, conversions, quotes, and orders.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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