Rose

EBay Store Manager 5 years Experience, Customer Service Repr

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Overview

Looking for full-time work (8 hours/day)

at $2.93/hour ($563.20/month)

Bachelors degree

Last Active

May 1st, 2026 (2 days ago)

Member Since

April 1st, 2015

Profile Description


*Work Experience*
1. *Travel Advisor*, Booking customer service representative.- Assisted guests with concerns and requests via phone calls, email, and messaging.- Supported properties in handling guest concerns and resolving issues.
1. *eBay Store Manager*, Australian Account (Over 5 years)- Managed daily operations, including order fulfillment and customer service.- Supervised 2 Virtual Assistants (VAs).- Removed negative feedback, processed returns and refunds.- Optimized listings, updated sales reports and ensured policy compliance.
*Skills*
1. *Technical*:- eBay setup and management- Priceguard, Dropshipbeast, DSMTools, SKU Grid, AutoDS, Hydra Lister- HTML, CSS, PHP coding- Adobe Photoshop and Illustrator- Microsoft Office Suite
1. *Soft Skills*:- Excellent communication and customer service- Problem-solving and conflict resolution- Time management and organization- Self-motivation and positivity- Critical thinking and adaptability
*Additional Expertise*
1. Competitive product research using Zik Analytics2. Title optimization3. eBay business policy setup4. Order fulfillment from suppliers (Amazon, Walmart, Dropshipzone)5. eBay account setup and management6. Manual listing and product research7. Template editing and creation

Top Skills

Experience: 5 - 10 years

I have been working as an eBay store manager for more than 5 years. Training VA's setting up store business policies, listing, searching, and order fulfillment are my task.

Experience: Less than 6 months

I have experience in data mining I did search apartments, RV camping all over United States and send it to client on time.

Experience: 6 months - 1 year

- 6 months of customer service experience in travel BPO - Assisted guests with booking, cancellation, and general inquiries - Supported properties with guest concerns, issue resolution, and operational matters - Ensured timely resolutions, enhancing customer satisfaction and loyalty

Other Skills

Basic Information

Age
36
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  98
DISC
Dominance: 33
Influence: 31
Steadiness: 26
Compliance: 9
English
C1(Advanced)
Government ID
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