Andreana

Virtual Assistant | Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.06/hour ($960.00/month)

High school diploma

Last Active

March 2nd, 2026 (72 days ago)

Member Since

August 20th, 2021

Profile Description

Passionate Professional with Strong Customer Service, Administrative, and Community Leadership Experience
Welcome to my profile—I’m glad you’re here!
I am a dedicated and service-oriented professional with a solid background in customer support, administrative operations, and youth leadership. My career journey has allowed me to work across diverse environments, from nonprofit advocacy to the fast-paced customer service field, and now in a role that blends both customer support and business administration.
My professional experience includes:
? Customer Service & Technical Support

I have extensive experience providing phone, email, and chat support using CRM tools such as Salesforce. I’ve assisted customers with logistics, accommodation concerns, troubleshooting, payment issues, refunds, and replacements while ensuring clear communication and complete documentation.
? Business Administration & Program Coordination

In my current role supporting a children’s socio-emotional learning program, I handle inquiries, enrollment, schedules, and payment transactions through Stripe. I coordinate with facilitators, parents, and management to ensure smooth daily operations, while also assisting with documentation, reports, and logistical needs.
? Advocacy & Public Service

I previously worked as a Project Assistant for youth-focused advocacy initiatives, supporting documentation, awareness sessions, and program coordination in partnership with local government units.

I also served as an elected Sangguniang Kabataan Official, where I led committees, developed youth programs, handled procurement processes, and collaborated with various offices to deliver meaningful community projects.
With proficiency in Salesforce, Slack, Meta Business Suite, Canva, MS Office, and Stripe, I bring a well-rounded skill set that blends customer service, admin support, communication, and digital tools.
I thrive in environments where I can help others—whether it's supporting customers, coordinating programs, or leading community initiatives. I value collaboration, adaptability, and continuous learning.
Let’s connect! I’d love to explore how my experience and passion for service can add value to your team or project.

Top Skills

Marketing » CRM » Salesforce

Experience: 6 months - 1 year

Software » API Development » Stripe Api

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 1 - 2 years

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Navotas, National Capital Region (NCR)

Tests Taken: IQ
Score: 127: DISC
Dominance: 25%
Influence: 35%
Steadiness: 29%
Compliance: 11%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0298
Total Execution Time	0.0311

GET DATA

No GET data exists

MEMORY USAGE

1,617,168 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1726984

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0192 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1726984' LIMIT 1
0.0039	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1726984'
0.0007	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1726984'
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0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1726984' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '1726984' AND hired > -1`
0.0004	SELECT `employers`.`contact_name`, `employer_comment`.`employer_comment_id`, `employer_comment`.`employer_id`, `employer_comment`.`jobseekers_id`, `employer_comment`.`employer_date`, `employer_comment`.`employer_comment`, `employer_comment`.`lastmodified`, `employer_comment`.`comment_status` FROM `employers` LEFT JOIN `employer_comment` ON `employer_comment`.`employer_id` = `employers`.`employer_id` WHERE `employer_comment`.`jobseekers_id` = '1726984' AND `employers`.`deactivate` = 0 AND `employer_comment`.`comment_status` = 'ACTIVE' ORDER BY `employer_comment_id` DESC
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0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1726984' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-13', rebill_date) AS duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1726984'
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0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1726984'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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CONFIG VARIABLES (Show)

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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
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HTTP_DNT

Andreana

Virtual Assistant | Customer Service Representative

Overview

Profile Description

Top Skills

Marketing » CRM » Salesforce

Software » API Development » Stripe Api

Customer Support » Customer Service

Other Skills

Customer Support » Ecommerce

Office and Administration » Personal Assistant

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information