Keanu

Shopify and Customer Service Assistant (European Stores)

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Overview

Looking for full-time work (8 hours/day)

at $5.04/hour ($960.00/month)

Bachelors degree

Last Active

August 8th, 2026 (3 days ago)

Member Since

June 12th, 2021

Profile Description

Hi!!! :)) I’m a Shopify assistant and customer support specialist with over 4 years of experience supporting European online stores. I’ve worked with brands in Germany, the Netherlands, Belgium, and Finland, and I genuinely enjoy helping customers and store owners every day.

Here’s what I bring to the table:

- 5 years of hands on experience in Shopify customer support
- Daily handling of customer emails, refunds, returns, disputes, and chargebacks
- Strong experience using Shopify, Klarna, and PayPal
- Support for multiple stores at the same time without missing details
- Calm, friendly, and solution focused communication, even with upset customers
- High focus on customer satisfaction and brand protection- Reliable, organized, and easy to work with
- ALWAYS ON TIME, RESPONSIVE, AND CONSISTENT WITH MY WORK

I’m a very positive and dependable person. When I commit to a task, it gets done properly. Store owners trust me because I treat their business like my own and make sure customers are handled with care.

I’m friendly, jolly, and motivated, but I also take my responsibilities seriously. My goal is simple: keep customers happy, reduce stress for the business owner, and help the store grow through great support! :))))

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
32
Gender
Male
Website
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Address
Novaliches, Quezon City, METRO MANILA
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Government ID
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“I'm working with a very very talented person.”

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