Experienced Virtual Assistant | Customer Support | Real Estate | Quality Assurance | Administrative Support | Technical Support
I am a dedicated remote professional with 9+ years of experience supporting U.S.-based clients across customer service, commercial real estate, quality assurance, mortgage servicing, collections, technical support,
Throughout my career, I have built a reputation for being organized, detail-oriented, and dependable. I enjoy streamlining processes, maintaining accurate records, and delivering exceptional customer service while working independently in remote environments.
My experience includes:
Commercial Real Estate Leasing Coordination (CRM management, lease documentation, lead management, property research, skip tracing, DocuSign, Airtable)
Administrative Support
Customer Support via phone,
Quality Assurance (performance evaluations, coaching, compliance monitoring, reporting, Learning & Development support)
Mortgage Servicing (payment processing, loan documentation, account verification, customer support)
Collections (payment negotiations, account management, billing inquiries, dispute resolution)
Technical Support (hardware/software troubleshooting, documentation, ticket management)<8efe80624d780eba0c6493ec45140364
Data Annotation and Quality Control
I am proficient in:
Microsoft Office & Google Workspace
Microsoft Excel & Google Sheets
Airtable
DocuSign
CRM Systems
CoStar, LoopNet & Crexi
ChatGPT and AI productivity tools
Zoom, Google Meet & Microsoft Teams
I have worked with U.S. clients for over seven years, making me highly accustomed to U.S. business hours, remote collaboration, and delivering excellent service across different time zones.
I am a quick learner who thrives in fast-paced environments and enjoys taking ownership of my work. Whether it's administrative support, customer service, operations, documentation, or real estate coordination, I bring professionalism, accuracy, and a strong work ethic to every role.
I am currently seeking a long-term remote opportunity where I can contribute my experience, continue growing professionally, and become a valuable member of your team.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 6 months - 1 year
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