Current Employment Status:
Hired Part Time on Jun 21, 2026

Janna

Customer Support Specialist | Shopify | Email & Chat Support

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (9 hours/day)

at $4.92/hour ($1,080.00/month)

Bachelors degree

Last Active

August 29th, 2026 (5 days ago)

Member Since

October 12th, 2020

Profile Description

Hi! I’m a Customer Support Specialist and Digital Ads Assistant with over 3 years of experience providing email and chat support and 2 years of experience assisting with Facebook, Google, and X (Twitter) Ads.
I have worked with US-based customers handling inquiries related to orders, subscriptions, billing, refunds, account issues, and general customer support. I also have experience using Shopify to check orders, update customer information, process refunds, and provide shipping updates.
On the digital marketing side, I have experience assisting with Facebook Ads, Google Ads, and X Ads, including campaign setup, audience targeting, performance monitoring, basic reporting, and A/B testing.
I’m proficient with Shopify, Zendesk, Gmail, Google Workspace, and other customer support tools. I’m detail-oriented, reliable, a fast learner, and able to work independently while following company SOPs.
Skills:
* Email & Chat Support* Shopify* Zendesk* Facebook Ads* Google Ads* X Ads* Order Management* Refund Processing* Customer Service* Data Entry* Virtual Assistance
I’m looking for a long-term opportunity where I can help businesses deliver excellent customer service while supporting their daily operations and digital marketing efforts.

Top Skills

Advertising » Google Ads

Experience: Less than 6 months

Advertising » Facebook Ads

Experience: 6 months - 1 year

Advertising » Twitter Ads

Experience: Less than 6 months

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Caloocan City, Metro manila

Tests Taken: IQ
Score: 93: DISC
Dominance: 19%
Influence: 8%
Steadiness: 43%
Compliance: 30%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0351
Total Execution Time	0.0365

GET DATA

No GET data exists

MEMORY USAGE

1,616,368 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1373592

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0240 seconds) (Show)

0.0006	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0012	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1373592' LIMIT 1
0.0029	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1373592'
0.0018	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1373592'
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1373592' AND `is_private` = 1
0.0009	`SELECT * FROM employment WHERE jobseeker_id = '1373592' AND hired > -1`
0.0004	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1373592' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1373592' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1373592'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0005	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0005	`select * from teasers`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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SCRIPT_NAME	/index.php
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
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HTTP_DNT

Janna

Customer Support Specialist | Shopify | Email & Chat Support

Overview

Profile Description

Top Skills

Advertising » Google Ads

Advertising » Facebook Ads

Advertising » Twitter Ads

Other Skills

Customer Support

Customer Support » Email Support

Customer Support » Chat Support

Office and Administration » Email Handling

Basic Information