Current Employment Status:
Hired Part Time on Sep 20, 2021
Hired Part Time on Jul 14, 2026
Results-driven Customer Support Professional and Virtual Assistant with over 10 years of experience across healthcare support, financial services, and real estate operations. Proven track record in handling high-level escalations, leading support functions, and improving customer experience through efficient problem-solving and process optimization.
Experienced in managing CRM systems, conducting skip tracing, and executing cold calling and
Recognized as a reliable team resource, providing guidance on escalation handling, monitoring team performance, and developing tracking systems to improve productivity and workflow efficiency. Adept at collaborating with cross-functional teams and adapting quickly in fast-paced, customer-focused environments.
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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