Kherlyn

Customer Service & Virtual Assistant | Email, Chat & Phone S

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mark as hired

Overview

Looking for full-time work (12 hours/day)

at $8.13/hour ($2,400.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

September 5th, 2026 (6 days ago)

Member Since

July 18th, 2020

Profile Description

I am a reliable Customer Service and Virtual Assistant with 9+ years of experience supporting U.S.-based companies in real estate, travel, and subscription services. I help business owners by handling customer support, administrative tasks, CRM updates, and appointment scheduling, allowing them to focus on growing their business. I have strong communication skills, pay close attention to detail, and follow instructions and SOPs carefully. I have experience working in remote and office-based environments, handling high volumes of customer interactions while maintaining accuracy, professionalism, and confidentiality. I am looking for a long-term, stable remote position where I can contribute, grow, and be a dependable part
of the team.

SKILLS & SERVICES
-Customer Service (Email, Chat & Phone)
-Virtual Assistance
-CRM Management & Data Entry
-Appointment Scheduling & Calendar Management
-Inbox Management & Follow-Ups
-Payment Processing & Record Keeping
-Documentation & File Organization
-Conflict Resolution & Customer Retention
-Remote Work & Time Management

Let's Connect!

Send me a message, and let's discuss how I can make a significant impact on your business.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

Demonstrated expertise in identifying client needs and providing tailored travel solutions. Exceeded monthly sales targets by 20% through effective selling techniques. Collaborated with cross-functional teams to deliver seamless travel experiences. Resolved customer inquiries and concerns promptly, ensuring high customer satisfaction.

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Resolved technical and billing inquiries, achieving a 95% customer issue resolution rate. Successfully upsold services to existing customers, resulting in a 20% increase in upsell revenue. Built and maintained strong relationships with clients, leading to a 90% customer retention rate. Provided exceptional customer service, ensuring a positive customer experience at all touchpoints.

Real Estate » Appointment Setting

Experience: 2 - 5 years

Proven ability to identify and qualify leads, resulting in a consistent pipeline of potential clients. Successfully generated and nurtured leads, resulting in a 25% increase in qualified prospects. Consistently met and exceeded monthly sales targets, through effective prospecting. Proficient in CRM software to maximize productivity and organize client information effectively.

Accounting » Xero

Experience: Less than 6 months

Xero Advisor Certified

Accounting » Quickbooks

Experience: Less than 6 months

Quickbooks ProAdvisor Certified

Customer Support » Ecommerce » Amazon

Experience: Less than 6 months

Amazon FBA Intensive Training for a month.

Office and Administration » Transcription

Experience: Less than 6 months

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: Kapatagan, Lanao del Norte

Tests Taken: IQ
Score: 135: DISC
Dominance: 32%
Influence: 34%
Steadiness: 12%
Compliance: 22: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

SEE MORE REAL RESULTS

“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”

- Marc Diez

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0306
Total Execution Time	0.0321

GET DATA

No GET data exists

MEMORY USAGE

1,633,240 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1253314

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0172 seconds) (Show)

0.0005	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1253314' LIMIT 1
0.0031	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1253314'
0.0006	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1253314'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1253314' AND `is_private` = 1
0.0004	`SELECT * FROM employment WHERE jobseeker_id = '1253314' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1253314' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1253314' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0003	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1253314'
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0.0006	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1253314' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1253314'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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CONFIG VARIABLES (Show)

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HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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HTTP_HOST
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.176
HTTP_DNT

Kherlyn

Customer Service & Virtual Assistant | Email, Chat & Phone S

Overview

Profile Description

Top Skills

Marketing » Telemarketing » Inbound Sales

Professional Services » Management Services » Customer Support Management

Real Estate » Appointment Setting

Other Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Accounting » Xero

Accounting » Quickbooks

Customer Support » Ecommerce » Amazon

Office and Administration » Transcription

Basic Information