Hi, I'm Imee! I specialize in Shopify, e-commerce operations, and customer experience.
Over the past several years, I've worked closely with Shopify merchants, helping them troubleshoot issues, optimize their stores, and get the most out of the apps they use. Along the way, I've also created and managed help center content, reviewed and improved knowledge base articles, produced tutorial videos, and collaborated with different teams to improve both the customer experience and internal processes.
I enjoy breaking down complex topics into clear, easy-to-understand content and finding ways to make workflows more efficient. Whether it's solving customer problems, improving documentation, or supporting day-to-day e-commerce operations, I like work that's organized, practical, and genuinely helpful.
Here's how I can help:
* Shopify support and e-commerce operations
* Knowledge base and help center management
* Technical writing and documentation
* Tutorial videos and educational content
* Process improvement and workflow documentation
* Customer experience (CX) and retention support
I'm always excited to work with teams that value great customer experiences, efficient operations, and continuous improvement. If that sounds like what you're looking for, I'd love to connect.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.