Christian

Technical Support Engineer/Specialist

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mark as hired

Overview

Looking for part-time work (6 hours/day)

at $9.96/hour ($1,440.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

April 1st, 2020

Profile Description

I’m a Licensed Electrical Engineer with experience in renewable energy (SOLAR,BESS,WIND), technical support, and customer service. I’m skilled in tools like Microsoft Azure, AWS, Salesforce, Freshdesk, and Google Suite, and I’m comfortable managing data, integrating APIs, and organizing projects remotely.

Top Skills

Professional Services » Management Services » Construction Project Manager

Experience: 1 - 2 years

1. Funding Milestone Release Support - Review, approve, or reject document packages submitted by installers for funding disbursement. - Ensure all contractual milestones are met and fully supported by required documentation and photographic evidence. 2. Pre- and Post-Installation Verification - Examine pre-install and post-install photos to validate roof conditions, mounting systems, module placement, wiring completion, and adherence to approved designs. - Confirm installations meet financing constraints and project completion standards. 3. Permit and Compliance Document Audit - Validate all regulatory and legal documentation, including building permits, utility interconnection agreements, signed contracts, and other required paperwork. - Ensure all documents meet compliance, quality, and audit readiness requirements. 4. Equipment and Serial Number Tracking - Verify all major equipment details—make, model, and serial numbers—across submitted documents, SunRaise portal entries, and supporting photo evidence. - Ensure accurate tracking for asset security and financing verification. 5. Quality and Safety Inspection - Inspect construction photos and reports to identify workmanship issues, safety concerns, or deviations from the Scope of Work (SOW). - Flag potential risks that could impact system performance or asset value. 6. Partner Relationship Management - Collaborate with installation partners to help them understand financer requirements. - Provide guidance to ensure proper document submission, reduce project rejections, and streamline approval workflows.

Customer Support » Technical Support

Experience: 2 - 5 years

As a Technical Support Specialist in a renewable energy and software development company, I provided multi-channel support through phone calls, live chat, and email, assisting clients with technical issues related to energy management platforms and custom-built software solutions. I specialized in troubleshooting system errors, guiding users through installations and configurations, and ensuring smooth integration between software and hardware components. I worked closely with engineering teams to escalate complex issues and contributed to improving user experience by documenting solutions and sharing client feedback. My role was driven by a passion for clean technology and customer success—helping users feel confident and supported while using innovative tools that promote sustainability.

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Other Skills

Customer Support » Phone Support

Experience: 1 - 2 years

Software » Application Performance Management » SolarWinds

Experience: Less than 6 months

Professional Services » Construction And Engineering » Electrical Design

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM)

Software » Aurora Solar

Experience: 2 - 5 years

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: San Pedro, Laguna

Tests Taken: IQ
Score: 131: DISC
Dominance: 34
Influence: 16
Steadiness: 26
Compliance: 24: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0296
Total Execution Time	0.0312

GET DATA

No GET data exists

MEMORY USAGE

1,629,160 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1086878

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0187 seconds) (Show)

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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

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