Registered Pharmacist with experience in customer service, virtual assistance, and healthcare-related support, backed by roles in e-commerce, auto parts returns, insurance sales, and online teaching.
I have worked as a Returns Specialist for an auto parts account and a Customer Service Representative for an e-commerce account, where I handled customer inquiries, refunds, returns, order issues, and case documentation through email, chat, and phone. I also gained experience as an ESL Tutor, which strengthened my communication skills, patience, and ability to explain information clearly.
In addition, I have supported clients as a Virtual Sales Assistant for an insurance account, where I handled follow-ups, client communication, and sales support tasks.
My healthcare foundation comes from completing pharmacy internships in Community Pharmacy, Hospital Pharmacy, Public Health Pharmacy, and Manufacturing Pharmacy, which trained me to be detail-oriented, organized, and confidentiality-focused while working with documentation, patient-related processes, and healthcare standards.
I am currently seeking a full-time Medical/Healthcare Virtual Assistant role, where I can contribute long-term through reliable support, strong communication, and accurate record handling.
Open to full-time Medical/Healthcare VA opportunities.